Returns & Exchanges
At Unze, we want you to be completely satisfied with your fashion purchase, which is why we offer a hassle-free 30-day return and exchange policy for all unworn items. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship the Items
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or dispatch your new exchange item within 5-7 business days.